TERMS & CONDITIONS
Tenacious Coaching LLC
Last Updated: June 3, 2026
The terms "we," "us," "our," and "Company" refer to Tenacious Coaching LLC. The terms "user," "you," and "your" refer to site visitors, customers, and any other purchaser of our Products. These Terms & Conditions govern your use of and access to the hosted platform on which you purchased from us and/or on which you gain access to your purchased service and/or Product from, and any of our social media channels/accounts, blogs, emails, or mobile applications (collectively "Site"), and your use or purchase of our services and/or Products.
The term "Service" or "Services" shall include all actions we take to support, enable, and enhance your experience with our business and Products. This includes but is not limited to coaching and our private community.
The term "Product" or "Products" shall include but is not limited to materials, resources, or information provided to you by us in our digital product, course, membership, and/or service related to the Product or any digital content delivered or downloaded via email or other electronic means, webinars, documents, programs, courses, community, membership sites, classes, PDFs, live video calls, live posts, and the like. This is also inclusive of any "Services" as defined above wherein those services are provided in connection with the related Products.
User's Acknowledgement & Acceptance of Terms
By purchasing from the Company, you are consenting to these posted Terms & Conditions ("Terms"), including any additional terms and conditions and policies referenced here and/or available by hyperlink.
Please read these Terms carefully before purchasing from us.
IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT PURCHASE OUR PRODUCT OR SERVICE.
SECTION 1: REFUND POLICY & PAYMENT TERMS
Refund Policy
All sales of the Product and/or Services are final. No refunds will be issued under any circumstances due to the downloadable nature of our Products and instant access to Services provided.
Purchase Policy
We reserve the right to refuse or cancel any order from you, at any time, for any reason, including without limitation: availability of Products and/or Services; errors in the Product or Service description or price; errors in your order; multiple purchases and/or requests; suspicion of purchase with intent to seek reimbursement; and if we suspect that your order is fraudulent, unauthorized, or otherwise an illegal transaction.
We also reserve the right to change our prices at any time, within our sole discretion, prior to accepting your order. Should the prices change, you will have the right to cancel your order.
Purchase Terms
If you pay for our Product and/or Service by credit or debit card, you authorize and provide permission for us and our related third-party vendors to charge your credit or debit card in the amount owed for payment of the Products and/or Services.
You agree not to dispute any charges made to your credit card under any circumstances (e.g., chargebacks). If you inadvertently do so, you agree to immediately cancel or withdraw such a dispute and we reserve the right to report it to the credit bureaus as a delinquent account and pursue collection. You are responsible for any fees associated with recouping payment on such disputes and any collection costs associated, including attorney's fees.
When you purchase our Product and/or Service, your personal information (e.g., contact and card information) may be collected by a third-party vendor, who may have privacy policies or security practices that are different from ours. We are not responsible for the vendor's independent policies or practices.
Payment Plans
If a payment plan is provided and you have selected a payment plan option, you understand and agree that all payments are to be made on time. Payment plans are provided for your convenience only and are not to be construed as a subscription service. If there is a delay in payment, we reserve the right to bill you a late fee of 3% each week, based on the remaining balance due under the payment plan. Regardless of any attempt to request a refund or terminate your purchase after accessing the Product(s), you remain responsible for any remaining payments in the payment plan.
Future Promotions
Any promotional discounts that may not have been offered at the time of your purchase are not guaranteed to be provided to you unless you contact us and the promotion is within 24 hours from your purchase date. We reserve the right to modify or cancel any promotional discounts at any time without prior notice.
Lifetime Access Guarantee
The Company may offer a lifetime access guarantee to its Products or certain Services. The term "lifetime access" shall be construed to refer to the lifetime and duration of the Company, and is not the lifetime of any one individual customer. The lifetime access provided by the Company shall continue for as long as the Company is operational and actively providing the Products and/or Services. In the event that the Company ceases its operations or discontinues the Products and/or Services, the lifetime access guarantee shall be considered null and void. This guarantee is exclusively provided to the purchaser of the Product and/or Service and cannot be transferred, sold, or assigned to any other individual or entity. The Company reserves the right to modify, amend, or terminate the lifetime access guarantee for future customers at its sole discretion.
Order Confirmation
You will receive an email to confirm the placement of your order along with a downloadable Product and/or access to the digital course or Services, which will contain details concerning your purchase. In the event there is an error in this email confirmation or emails concerning your purchase, it is your responsibility to inform us as soon as possible.
Collections
Should you purchase a Product or Service from us and fail to make payment, you will owe the total amount of outstanding payments with interest and any collection fees/costs, including but not limited to attorney's fees and costs.
SECTION 2: INTELLECTUAL PROPERTY
Our Site, Products, and Services are protected by the copyright laws of the United States of America. You understand that the Company owns the Site and Product(s), which is our intellectual property.
You may download and print certain materials from our Product(s) for your own personal or internal business purposes only, but you may not copy or use our Product(s) for any other reason. You agree not to use or copy, frame, mirror, or make similar use of any part of our Site, Product(s), or Services without our express written consent.
We may investigate any alleged violations of these Terms and take the appropriate action, in our sole discretion, which may include but is not limited to a warning, suspension of your access, termination of your access, and/or legal action.
If you believe that our Site or Product(s) infringes a copyright of yours, please contact us at the email address below, and our designated agent under the Digital Millennium Copyright Act (17 U.S.C. §512) will address your concerns. However, you will be held accountable for any and all damages (including attorney's fees and costs) should you misrepresent that our Site or Product(s) infringes on your copyright.
License to Use
By purchasing our Product(s) and/or Services, you are hereby granted one limited, non-assignable, non-exclusive, non-transferable, non-sublicensable, revocable license to the Product and/or Service that you purchased.
You are not permitted to share our Product and/or Services with anyone.
You are expressly prohibited from utilizing the information obtained from our Product(s) and/or Services to develop derivative works. You may not leverage the knowledge acquired through our offerings to create a product that would have otherwise been beyond your capacity to develop had it not been for the information obtained from our Product and/or Services.
You expressly agree not to sell, resell, reproduce, duplicate, copy, or exploit any portion of our Site, Product(s), or Service, or the information contained therein, without express written permission by us.
If you violate these Terms, such as giving, selling, re-selling, or exploiting our Products and/or Services to others, you agree to pay for the license of the products or services that you gifted or sold to others and we reserve the right to revoke your license and terminate your access to our products or services, temporarily or permanently, in addition to other legal remedies available.
Liquidated Damages Clause
In the event of your unauthorized creation of products based on knowledge acquired from our offerings that would otherwise be beyond your capacity, you agree to pay the Company liquidated damages in the amount of the then-current license fee and/or our product price per instance of such breach.
Non-Disclosure
By accessing or using our Products and/or Services, you agree to treat any and all information provided by us or obtained through the use of the product as confidential and proprietary. You shall not disclose, share, distribute, reproduce, or use such confidential information for any purpose other than the permitted use of the digital product.
Confidential information includes, but is not limited to, any trade secrets, proprietary knowledge and ideas, algorithms, technical specifications, designs, code, documentation, strategies, information that is not generally known to the public, or any other information designated as confidential.
You acknowledge that the confidential information is valuable and constitutes our intellectual property. You agree to exercise reasonable care to prevent the unauthorized disclosure or use of the confidential information. This duty of confidentiality shall continue even after the termination or expiration of your use of our Products and/or Services.
SECTION 3: GENERAL PROVISIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your personal information (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You represent that you are at least the age of majority in your state, jurisdiction, or province of residence. Children under the age of 13 are prohibited from using our Site, Products, and/or Services.
Informational & Educational Purposes Only
The information provided is for general educational and informational purposes only. It should not be relied upon or used as the sole basis for decision making related to your personal life or business, without consulting primary, more accurate, more complete, or more timely sources of information.
You understand and acknowledge that the information provided to you by us is not legal, financial, therapeutic, mental health, or medical advice and that the Company is not a professional service provider. All information, including resources provided via phone or video conference, e-mail, an online forum, live events such as webinars or lives, video/audio recordings, courses, and materials provided in our digital products about business, laws, health, wellness, and/or finance-related information, are resources for educational and informational purposes only and should not take the place of hiring a licensed professional. The Company does not and will not provide any form of diagnosis, legal advice, medical advice, financial advice, or mental health advice.
Assumption of Risk
Any reliance on our Site, Products, and/or Services and the information contained therein or provided to you is at your own risk and you do so voluntarily. You use the information provided and our Site, Products, and/or Services at your own risk.
You accept that we are not responsible or liable for any harm or damages to you, your business, life, physical and mental health, financial, or otherwise caused by or resulting from your use of our Site, Products, and/or Services, including any actions you choose to make, or not make, as a result of using our information and/or resources.
You should consult with a professional for any and all individual questions or concerns.
Non-Disparagement
You agree to refrain from making any statements or comments of a defamatory, derogatory, or disparaging nature, either publicly or privately, to any third-party regarding the Company, or any of Company's officers, directors, employees, personnel, agents, policies, Products, or services, other than to comply with law. This also includes directing others to do so. This provision in no way restricts your ability to communicate reviews or performance assessments about our products and/or services to us. This section survives termination.
No Guarantees
We cannot guarantee any outcome of using, consuming, participating in, or applying our Product(s) and/or Services. We make no guarantees other than that the Product(s) and/or Services shall be reasonably provided to you in accordance with these Terms. You acknowledge that the Company cannot guarantee any results of the Products and/or Services as such outcomes are based on subjective factors (including, but not limited to, your participation, implementation, and consistency) that cannot be controlled by the Company. Clients not achieving their desired results is not grounds for a refund, partial or otherwise.
Maximum Damages
The sole remedy for any actions or claims by you against the Company shall be limited to and shall not exceed $100.00.
Severability
If any term or provision in this Agreement is found to be unlawful in any way, void, or unenforceable, then that term or provision will be deemed severable from this Agreement and will not have any effect on the validity or enforceability of the Agreement and any remaining terms and provisions.
Prompt Enforcement
The failure of either party to promptly enforce this Agreement or any of its terms shall not be deemed to be a waiver of enforcement or implied modification of the Agreement regardless of the number of times or the frequency with which any such term is violated.
Attorney's Fees
In the event of any controversy, claim, or dispute between us, arising out of or related to this Agreement or the breach of this Agreement, the prevailing party shall be entitled to recover from the other party all costs incurred including attorney's fees.
Governing Law
Any disputes arising out of or related to these Terms, including our Site, Products, and/or Services, shall be governed and construed by Hawaii's state or federal courts, and apply Hawaii law, regardless of principles or conflicts of law.
Jurisdiction/Venue
Any disputes arising out of or related to these Terms, including without limitation our Site, Products, and/or Services, shall be brought within the State of Hawaii, Island of Oahu.
Entire Agreement
The Terms constitute the entire agreement between us and you as it relates to your use and access to our Site, Products, and Services.
Email Communications
By making a purchase or providing your contact information, you consent to receiving electronic communications from us, including newsletters, promotions, and updates. These emails will be sent to the provided email address. You can opt out anytime by clicking on the "unsubscribe" link, though non-promotional emails related to your account or transactions may still be sent. You may withdraw consent, but this might affect access to certain services and updated information.
Force Majeure
Neither Party shall be held liable or responsible to the other party nor be deemed to have defaulted under or breached this Agreement for failure or any delay in providing access to, fulfilling, or performing any obligation under these Terms when such failure or delay is caused by or results from causes beyond the reasonable control of the affected Party, including but not limited to fire, floods, embargoes, war, acts of war, insurrections, riots, strikes, lockouts or other labor disturbances, pandemics, epidemics, outbreaks of diseases, national emergencies and/or public health crises, environmental crises, climate-related crises, industrial disturbances such as labor shortages, strikes or work stoppages, server-related issues such as data breaches, data losses, or cloud storage disturbances, power outages or disruptions to communication or internet services, third-party platform-related disturbances, disappearance or cessation of business by you and/or the Company, or acts of God ("Force Majeure Events"); provided, however, that the party so affected shall use reasonable commercial efforts to avoid or remove such causes of nonperformance and shall continue performance hereunder with reasonable dispatch whenever such causes are removed. Either Party shall provide the other party with prompt written notice of any delay or failure to perform that occurs by reason of Force Majeure Events when able to do so. If the Force Majeure Events continue for more than 30 days, either party may terminate this Agreement upon written notice to the other party. Please note a Force Majeure Event does not constitute a reason for a refund.
SECTION 4: INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company, its affiliates, providers, or related third-parties, and each of their respective representatives and agents, from and against any and all claims, losses, costs, damages, liabilities, and expenses (including attorney's fees), arising from: your activities in connection with our Site, Products, and/or Services; your violations of these Terms; your improper or unauthorized use of our Site, Products, and/or Services; any claims or allegations that you transmit through or in connection with our Site, Product(s), and/or Services that infringes or violates intellectual property, privacy, or other third-party rights; any unlawful or illegal conduct engaged by you in connection with the use of or access to our Site, Product(s), and/or Services.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
SECTION 5: ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on or in our Site, Products, or Services that contains typographical errors, inaccuracies, or omissions that may not be current or complete. We reserve the right to correct these errors, inaccuracies, or omissions at any time without prior notice. We also make no representation or warranty as to the information provided, regardless of its source. We disclaim all liability for any inaccuracies, errors, or omissions in that information.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website, platform, Products, Services, and the like. It is your responsibility to check the appropriate Terms periodically for changes. Your continued access and/or use of the digital products/courses following the posting of changes constitutes your acceptance of those changes.
We also reserve the right to modify the contents and/or information on or in our Site, Products, and/or Services at any time, but we have no obligation to update any information or notify you of those changes. You agree that it is your responsibility to monitor changes to our Products and/or Services.
SECTION 6: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Limitation of Liability
IN NO EVENT SHALL THE COMPANY, ITS REPRESENTATIVES, ITS PROVIDERS, OR OTHER THIRD-PARTIES MENTIONED ON THIS SITE, OUR PRODUCT AND/OR SERVICES BE LIABLE FOR ANY DAMAGE WHATSOEVER RESULTING FROM OR RELATED TO YOUR USE OF OR ACCESS TO OUR SITE, PRODUCTS AND/OR SERVICES. YOU AGREE TO ABSOLVE US, OUR PROVIDERS, AND OTHER RELATED THIRD-PARTIES FROM ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGE ARISING OUT OF OR RELATED TO YOUR USE AND/OR ACCESS TO OUR SITE, PRODUCTS AND/OR SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR INFORMATION PROVIDED IN OUR PRODUCTS AND/OR SERVICES IS TO STOP USING THIS SITE OR OUR PRODUCTS AND/OR SERVICES.
Disclaimer of Warranties
Without limiting the foregoing "Limitation of Liability" provision, this Site and Content is provided to you "AS IS" and the Company specifically DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITE, PRODUCTS AND/OR SERVICES. FURTHER, WE DO NOT WARRANT THAT ACCESS TO THIS SITE, PRODUCTS AND/OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. No advice or information, whether oral or written, provided to you from us or any related third-parties shall create a warranty not expressly stated in these Terms.
We also reserve the right to modify or discontinue, either temporarily or permanently, our Site, Products, and/or Services, at any time, without notice. We may also impose limits on your use or restrict access to any part of the Site, Products, and/or Services without notice or liability. You consent and agree that we will not be liable to you or third-parties for any such modification, termination, suspension, or discontinuance.
SECTION 7: RULES OF CONDUCT
By using our Site, Products, and/or Services you agree to adhere to the following Rules of Conduct. If you violate these Rules of Conduct, we reserve the right to remove you and any access you may have to our Site, Products, and/or Services. Whether conduct violates our Rules of Conduct will be determined in our sole discretion.
No Illegal Activity. You may not use the Site, Products and/or Services for any illegal activity, including without limitation any kind of conduct that violates any applicable federal, state, local, or international law or regulation.
No Fraud. Fraudulent activities in any capacity are strictly prohibited.
No Bad Conduct. Do not use our Site, Products and/or Services to transmit, distribute, or otherwise expose the Site to viruses, worms, or any other code that may be deemed dangerous, harmful, or destructive. You are also not allowed to modify, reverse engineer, frame, mirror, or adapt any portion of the Site, Products and/or Services.
No Spamming. You may not use our Site, Products and/or Services to engage in any activities that will result in sending spam to anyone.
Be Civil. You may only use our Site, Products and/or Services in a civil and respectful way at all times.
No Exploitation. You may not collect our users' personal information without our express consent. You may not license, sell, resell, transfer, or exploit your use or access to the Site, Products and/or Services, including without limitation sharing your login credentials with others.
No Impersonation. You may not create a false identity, impersonate another person or entity, or misrepresent yourself in any way to us.
No Data Mining or Bots. You may not use any data mining, robots, or similar data gathering or extraction methods.
No Use Other Than Intended. You may not use our Site, Products and/or Services for any purposes other than intended.
No Prohibited Content. You may not use our Site, Products and/or Services in a manner that is libelous, slanderous, pornographic, obscene, unlawful, threatening, hateful, harmful, abusive, harassing, violent, predatory, defamatory, or otherwise objectionable, all of which shall be determined in our sole discretion.
SECTION 8: THIRD-PARTY LINKS AND/OR PRODUCTS
Affiliate Links
Our Site or Products may use affiliate links to promote certain content, companies, third-parties, and products or services. We use affiliate marketing to receive a commission, service, and/or complimentary product for purchases made by you on the affiliate website using such links from our Site and/or Products. You accept liability for any and all harm or damages or benefits of clicking on the affiliate links contained on our Site and/or Products. We in no way guarantee the quality of the affiliate product or service provided by any third-party and bear no liability with respect to such product, service, or experience.
Links to Other Sites/Information
Our Site or Products may contain links to other websites, which are not affiliate links. These links are only provided for the user's convenience. We do not endorse or verify the accuracy of the information contained on third-party websites accessed through these links. We in no way guarantee the quality of the third-party product or service and bear no liability with respect to such product, service, or experience. Any questions or concerns regarding a third-party website or resources should be directed to the third-party. We bear no responsibility for any action or non-action you take associated with the third-party.
Suggested Products
Our Site or Products may include suggestions or recommendations regarding products. Please note that these suggested products are provided for informational purposes and do not constitute an endorsement, guarantee, or warranty of any kind even if an affiliate relationship exists. The selection, purchase, and use of any suggested products are solely your responsibility and you are encouraged to conduct your own independent research before making any purchase.
Use of Artificial Intelligence (AI) Software/Applications
We offer suggested prompts to assist you. These prompts are provided for your convenience and inspiration, but we do not guarantee specific results or the accuracy of the AI-generated content produced from the prompts. The effectiveness, accuracy, and suitability of the prompts may vary based on your unique circumstances. You are solely responsible for reviewing, editing, and implementing the prompts and resulting responses to align with your brand and legal requirements. We disclaim any liability for any damages or losses resulting from the use of the prompts and resulting responses.
SECTION 9: TESTIMONIALS
Our Site, Products, and/or Services may contain testimonials by users of our Site or former customers of our Products and/or Services. The views and opinions expressed in these testimonials are solely those of the individual or business and do not reflect our views or opinions. Individual results may vary, and testimonials are not intended to represent or guarantee that you or anyone will achieve the same or similar result. All testimonials are provided by real persons with real life experiences, and may not represent a typical user's experience. We do not claim, and you should not assume, that all users will have the same results or experiences as those expressed in the testimonials. Your individual results may vary.
SECTION 10: FEEDBACK/REVIEWS
Any communication from you that is directed to us or is about us will not be privileged or confidential and may be shared with third-parties, subject to their respective privacy policies, including but not limited to: Stan Store's Privacy Policy, Flodesk's Privacy Policy, Facebook's Privacy Policy, and Kajabi's Privacy Policy.
We own such communication from you and any such communication displayed on our Site, Products and/or Services, including without limitation social media posts, direct messages, and emails. We will not provide credit to or pay royalties to any such unsolicited user content. We reserve the right to republish and use any such communication provided by you in whole or in part as necessary in our business operations. You agree to not communicate with us for any unlawful or illegal purpose.
SECTION 11: EARNINGS DISCLAIMER
Any earnings, income, or financial claims or examples shown on our Site, Products and/or Services are estimates only, hypothetical scenarios, and testimonials. They do not represent guarantees or promises of your actual, individual results of what is possible now or in the future. Past performance is not indicative of future results.
We make no income or financial claims or guarantees of any kind regarding financial outcomes or potential income based on your use of our Site, Products and/or Services. Your individual results will vary depending on a variety of factors, including without limitation your actions, lack of action, efforts, skills, market conditions, and individual circumstances. There is no guarantee that you will make any money using our offerings, and financial risks are involved.
We recommend carefully considering your own situation and conducting your own research before making any decisions.
SECTION 12: REAL ESTATE PRACTICE DISCLAIMER
The instructor of the Company's Products and/or Services is a licensed real estate agent. However, the Products and/or Services offered, and the Company are independent entities separate from their real estate practice. The Site, Products, Services, and the Company do not provide real estate brokerage services.
For specific real estate brokerage or realtor needs, we recommend consulting with a licensed real estate professional.
SECTION 13: RECORDINGS AND USE OF LIVE TRAINING SESSIONS
Consent to Recording and Use
By participating in live training sessions or events hosted by the Company, you acknowledge and agree that these sessions may be recorded and later used as pre-recorded lessons for educational purposes. You hereby grant the Company the irrevocable and unrestricted right to use, reproduce, distribute, display, and create derivative works from the recordings, including your voice, image, likeness, and other attributes captured during these sessions and recordings.
Questions and Participation
If you ask questions or participate in discussions during live training sessions, you understand and consent to the recording of your voice, image, and likeness as part of the overall recording.
Confidential Information
The Company will make reasonable efforts to exclude any personally identifiable or sensitive information from the recordings before using them for pre-recorded lessons. However, it is your responsibility to avoid sharing any confidential or sensitive information during live sessions.
Release of Information
You understand that certain topics may be anonymously and hypothetically shared with others for training, supervision, mentoring, evaluation, further coach professional development, and/or consultation purposes. You consent to the release of this information provided it is released anonymously.
Limited Use for Educational Purposes
The recordings obtained from live training sessions will be used solely for educational purposes within the Company's business. The recordings may be made available to other clients who were not present during the live session to benefit from the knowledge shared, and to future clients.
Withdrawal of Consent
If you wish to withdraw your consent to the use of your voice, image, and likeness in the recordings, you must notify the Company in writing. Please note that this withdrawal will only apply to future recordings and not to any recordings already in use.
SECTION 14: THE ELITE GROWTH NETWORK — SUBSCRIPTION TERMS
In addition to the above Terms, by agreeing to and enrolling in the Elite Growth Network ("Program"), a private subscription-based community, you also agree to the following additional terms:
Scope of Work
The scope of Services and features included in the Program are accurately represented on the sales page at the time of purchase. Any additional services or features not explicitly listed on the sales page are not included in the Program. In the event of any discrepancies, the information on the sales page at the time of purchase shall serve as the primary reference and supersede any conflicting information from other sources.
Program Modifications
We reserve the right to modify, cancel, suspend, or discontinue any aspect of the Program, including without limitation subscription fees, content, structure, features, or benefits. In the event of a significant change, we will provide reasonable notice to active members.
Recurring Billing and Payment Authorization
By purchasing a subscription to our Program, you authorize us to charge your debit or credit card on a monthly basis. This is a recurring monthly payment plan for access to the Program. The billing cycle will commence on the date of your initial purchase and continue at the specified intervals until you cancel your subscription.
Access to the Program
Once successfully enrolled in the Program, you will be granted access to the Program's private community hosted on Facebook and/or Kajabi.
Termination of Subscription
We reserve the right to terminate your subscription, without a refund, under the following circumstances:
Violation of the Terms and Conditions: Failure to comply with the Terms outlined herein may result in immediate termination of your subscription without prior notice.
Non-Payment: Failure to make timely payments for the subscription fee may lead to suspension or termination of your access to and/or use of the Program.
Unlawful Use: Engaging in unlawful or unethical activities while using our Services and/or Program may lead to the immediate termination of your subscription.
Abuse of Services: If we detect any abuse of our services or any action that may harm our platform or other users, we reserve the right to terminate your subscription without notice.
Cancellation of Subscription
You may cancel your subscription at any time by emailing us at TenaciousCoaching@TinaMarieGamble.com. Your cancellation will take effect at the end of the then-current billing cycle. We recommend canceling at least 48 hours before the end of the then-current billing cycle to avoid unnecessary charges. After cancellation is complete, you will lose access to all subscription-related content, resources, and benefits on the platform. No refunds will be issued for any remaining time in the current billing cycle.
Community Rules of Conduct
As a valued member of our community, you are required to adhere to the following rules of conduct while participating in discussions, forums, and any other interactive features of our Program:
Respectful Communication: Always engage in respectful and courteous communication with fellow community members, moderators, and administrators.
No Spam or Self-Promotion: Do not engage in spamming or excessive self-promotion within the community. Promotion of external products, services, or websites should only be done in designated areas with permission from the administrators.
Confidentiality and Privacy: Respect the privacy of other members and do not share their personal information without their explicit consent.
Compliance with Laws and Regulations: Do not use the community platform to engage in any illegal activities or violate any applicable laws and regulations.
Be Supportive and Constructive: Encourage a supportive and constructive environment by offering helpful insights, feedback, and assistance to other members.
No Harassment or Bullying: Harassment, bullying, or any form of intimidation is strictly prohibited. Treat all members with kindness and consideration.
Report Inappropriate Behavior: If you encounter any behavior that violates these rules of conduct, promptly report it to the community moderators or administrators.
Moderator Decisions: Respect the decisions of the community moderators and administrators. They have the authority to enforce these rules and may take appropriate actions to maintain the integrity of the community.
Intellectual Property and Copyright: Only share content in the community that you have the right to use, and always give appropriate credit to the original creators.
Compliance with Membership Terms: Ensure that all community interactions comply with the overall Membership and Subscription Terms, as well as any additional guidelines provided by the Company.
Guest Trainers
We may occasionally invite guest trainers or experts to provide educational content, workshops, or live sessions as part of the subscription benefits. The following terms apply:
Trainers' Content and Liability: We strive to collaborate with reputable professionals; however, the Company disclaims all liability for the content, advice, or opinions shared by guest trainers, which are offered solely for educational and informational purposes only and do not constitute professional advice. Any views expressed by the trainers are solely their own and do not necessarily reflect the views of the Company.
No Guarantees or Warranties: The Company does not endorse or guarantee the accuracy, completeness, or usefulness of any information or materials provided by guest trainers. Members should exercise their own judgment and discretion when implementing any advice or strategies shared during these sessions.
Personal Use Only: Any materials, resources, or content provided by guest trainers during their sessions are for the sole use and benefit of the participating members. Members agree not to reproduce, distribute, resell, or otherwise exploit any such materials for commercial purposes without the express written consent of the trainers and the Company.
Intellectual Property Rights: All intellectual property rights related to the materials provided by guest trainers remain the property of the respective trainers and the Company. Members are granted a limited, non-assignable, non-exclusive, non-transferable, revocable license to use the materials solely for their personal or business purposes in connection with their membership.
Indemnification: Members agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, costs, or expenses arising out of or related to their use of the materials or content provided by guest trainers.
Recording and Distribution: Members are strictly prohibited from recording, reproducing, or distributing any live sessions or guest trainer content without prior written consent from the Company.
Modification or Cancellation of Trainer Sessions: The Company reserves the right to modify the schedule or content of live sessions and guest trainer events, or to cancel them entirely, at its discretion, with or without notice.
Peer-to-Peer Support and Insights
This Program is not meant to be peer-led; however, members are able to interact in the community space. While we encourage open and supportive discussions, information and opinions shared by peers are based on their individual experiences and perspectives. We disclaim any and all liability for any actions taken or decisions made based on such information. We cannot guarantee the accuracy, completeness, or effectiveness of any advice offered by peers in the private community. Users are responsible for the content they share, and we reserve the right to moderate discussions and remove content that violates our community guidelines.
SECTION 15: TIME BACK BOOTCAMP
In addition to the above applicable Terms, by registering for and/or participating in the Time Back Bootcamp ("Bootcamp"), you agree to the following additional terms:
Program Description
The Time Back Bootcamp is a live training event focused on helping Real Estate professionals build business systems and create more capacity in their businesses through strategic planning, workflow design, and implementation frameworks. The Bootcamp may include live training sessions, pre-recorded content, worksheets, templates, and community interaction.
Scope of Work
The scope of content and features included in the Bootcamp are accurately represented on the sales page at the time of purchase. Any additional features not explicitly listed on the sales page are not included. The information on the sales page at the time of purchase shall serve as the primary reference and supersede any conflicting information from other sources.
No Guarantee of Results
Results from participation in the Bootcamp will vary based on individual effort, implementation, and circumstances. Testimonials and case studies shared in connection with the Bootcamp represent individual experiences and are not a guarantee of similar results. You acknowledge that your results may be different from those described.
Bootcamp Modifications
We reserve the right to modify, cancel, suspend, or discontinue any aspect of the Bootcamp, including content, schedule, structure, features, or benefits. In the event of a significant change, we will provide reasonable notice to registered participants.
Termination of Access
We reserve the right to terminate your access to the Bootcamp, without a refund, in the event of: violation of these Terms; unlawful or unethical conduct during participation; or abuse of the platform or community.
RESULTS DISCLAIMER — TIME BACK BOOTCAMP
Individual results vary. No guarantee or promise of specific results is made from attending the Time Back Bootcamp. Building systems and creating more time in your business takes real effort and consistent implementation... and there is no such thing as overnight transformation. The results shared... including those of the coach and agents who have attended this Bootcamp and related programs... are based on years of experience, personal commitment, and consistent action. Your results may be similar, less, or even greater... and we truly hope they are greater. What you get out of this will depend on factors outside of our control, including but not limited to: your dedication to implementing what you learn, your current business structure, the time you invest in applying these systems, your team or support network, and your consistency over time. What we CAN promise is that we will show up fully, share everything we know, and give you the tools to build a business that works better for your life. The rest is up to you.
SECTION 16: STRATEGIC SCALE COACHING PROGRAM — FOUNDATIONS & ELEVATE
In addition to the above applicable Terms, by enrolling in Strategic Scale: Foundations or Strategic Scale: Elevate (collectively, the "Program"), you agree to the following additional terms:
Program Description
Strategic Scale is a 4-month guided coaching program designed for High-Performing Women in Real Estate who are ready to scale their businesses through systems, structure, leadership, and strategic delegation. The Program includes live coaching sessions, course modules, community access, and team training materials. This is not a done-for-you service. This is a guided implementation coaching program.
The Foundations track is designed for participants who are building their foundational business systems and structures. The Elevate track is designed for participants who are ready to deepen their leadership, refine their systems, and expand their capacity and team structure.
Scope of Work
The scope of Services and features included in the Program are accurately represented on the sales page and enrollment materials at the time of purchase. Any additional services or features not explicitly listed are not included. In the event of any discrepancies, the information on the sales page at the time of purchase shall serve as the primary reference.
Payment Terms
The Program is offered at $3,600 paid in full or via a monthly payment plan. If you select a payment plan, you understand and agree that all payments are to be made on time regardless of your participation level or progress in the Program. Failure to make payment does not terminate your obligation to fulfill the full payment plan.
Payment plans are provided for your convenience only and are not to be construed as a subscription service. A late fee of 3% per week will be applied to any outstanding balance in the event of a missed or delayed payment. You remain responsible for the full balance owed regardless of any request to withdraw or pause participation.
4-Month Program Duration
The Program runs for four (4) months from the confirmed start date communicated to you at enrollment. Live coaching sessions, community support, and instructor access are included for the duration of the Program. Access to recorded sessions and course modules will remain available to you following the conclusion of the Program in accordance with other applicable terms herein.
No Guarantee of Results
Results from participation in Strategic Scale will vary based on individual effort, implementation, consistency, and business circumstances. Testimonials and case studies shared in connection with the Program represent individual experiences and are not a guarantee of similar results for any participant. The Company makes no guarantee of specific business outcomes, revenue growth, team development, or time savings as a result of Program participation. You acknowledge that your results may differ significantly from those described or shared in promotional materials.
Participation Expectations
Strategic Scale is a coaching program designed for implementation and action. You understand and agree that the value of the Program is directly related to your participation, implementation of the material, and consistent application of the strategies provided. The Company is not responsible for results that are impacted by a participant's failure to engage with the Program content, attend live sessions, or take action on the frameworks provided.
Track Placement
Track placement (Foundations or Elevate) is determined by the Company based on the information you provide during the enrollment process. The Company reserves the right to recommend a specific track based on your current business stage and goals. If you have questions about track placement, please contact us prior to purchase.
Program Modifications
We reserve the right to modify, update, or adjust the content, structure, session schedule, features, or benefits of the Program at any time. In the event of a significant structural change, we will provide reasonable notice to active participants. Modifications made to improve the Program experience do not constitute grounds for a refund.
Termination of Access
We reserve the right to terminate your access to the Program, without a refund, in the event of: violation of these Terms; failure to maintain payment plan obligations; unlawful or unethical conduct during participation; or behavior that disrupts the Program community or other participants.
Community Standards
Strategic Scale includes a private community container for participants. All community participation is subject to the Rules of Conduct outlined in Section 7 of these Terms, as well as the Community Rules of Conduct outlined in Section 14. Participants are expected to maintain a respectful, supportive, and confidential environment. Violation of community standards may result in removal from the community container without a refund.
Confidentiality Within the Program
You agree to maintain the confidentiality of all fellow participants' information, business details, personal disclosures, and any information shared within the Program community or during live coaching sessions. You may not share, disclose, or distribute any information about other participants without their explicit written consent.
SECTION 17: SIMPLIFY, SYSTEMIZE, SCALE — REALTOR SYSTEMS COURSE
In addition to the above Terms, but expressly excluding Section 14, by agreeing to and enrolling in the Simplify, Systemize, Scale: Realtor Systems Course ("Course"), an 8-week course, you also agree to the following additional terms:
Scope of Work
The Course will consist of pre-recorded modules, eight (8) weekly live group Zoom meetings, and a private group community. The scope of Services and features included in the Course are accurately represented on the sales page at the time of purchase. Any additional services or features not explicitly listed on the sales page are not included in the Course. In the event of any discrepancies, the information on the sales page at the time of purchase shall serve as the primary reference and supersede any conflicting information from other sources.
Term
The Course will be an eight (8) week program with a definite start date to be announced (the "Start Date"). The anticipated Start Date is July 15, 2024. The live interaction and support is limited to the Course's duration.
Post-8 Weeks Access to Modules
Following the conclusion of the eight (8) week Course, the pre-recorded modules will remain accessible to you beyond the Course's duration in accordance with other terms herein.
Post-8 Weeks Access to Live Zoom Meetings
The live group Zoom meetings will only be held during the 8-week duration and will not be offered thereafter. The recorded Zoom meetings will remain accessible to you beyond the Course's duration in accordance with other terms herein.
Post-8 Weeks Access to the Private Group Community
Instructor support within the private group community is included for the eight (8) week Course duration only. After the eight (8) weeks, the private group community will transition to a peer-led group. The Company will maintain the community for up to twelve (12) months without monitoring and reserves the right to close it at any time within their complete discretion.
Please understand that the information and opinions shared in the community once it transitions to a peer-led group are based on individual experiences and perspectives. We disclaim any and all liability for any actions taken or decisions made based on such information. We cannot guarantee the accuracy, completeness, or effectiveness of any advice offered after the Company is no longer monitoring the community and it becomes peer-led. Users are solely responsible for the content and information they share.
Course Modifications
We reserve the right to modify, cancel, suspend, or discontinue any aspect of the Course, including without limitation content, structure, features, or benefits. In the event of a significant change, we will provide reasonable notice to active participants.
Termination of Course Access
We reserve the right to terminate access to the Course, without a refund, under the following circumstances:
Violation of the Terms and Conditions: Failure to comply with the Terms outlined herein may result in immediate termination of your access to and use of the Course without prior notice.
Non-Payment: Failure to make payment in full before the Start Date may lead to suspension or termination of your access to and/or use of the Course.
Unlawful Use: Engaging in unlawful or unethical activities while using our Services and/or Course may lead to the immediate termination of your access to and use of the Course.
Abuse of Services: If we detect any abuse of our services or any action that may harm our platform or other users, we reserve the right to terminate your access to and use of the Course without notice.
SECTION 18: PRIVATE COACHING TERMS
In addition to the above applicable terms, these additional terms will apply to any booked private one-on-one consultations.
To ensure smooth scheduling upon the booking of this service, we will follow up with you via email to get your consultation scheduled. Once scheduled, these are considered confirmed appointments. Rescheduling is possible with at least 24 hours notice via email. Late arrivals may have their consultation shortened. Missed appointments with less notice will be forfeited. All consultations will be held virtually.
You may cancel consultations with 2 days notice for a full refund, minus processing fees. Cancellations closer to the date may be subject to fees or forfeiture of the entire fee. However, we understand emergencies happen, and we may waive fees within our sole discretion.
SECTION 19: CONTACT US
Questions or concerns about these Terms should be sent to us at:
TenaciousCoaching@TinaMarieGamble.com
Tenacious Coaching LLC | Tina Marie Gamble | Oʻahu, Hawaiʻi
