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Mattress Direct in Alcoa - Maryville, Tennessee

⭐️Family-Owned & Operated Since 1992 P: 865-379-2388 Exclusive 365 Night Trial⭐️

Serving our hometown with Local Perks & Care! 😍

Serving our hometown with Local Perks & Care! 😍

Welcome to Mattress DIRECT located in the Alcoa/Maryville area, directly across from Lowe's parking lot, serving all of Blount and surrounding counties Since 1992! 1115 Hunters Crossing Dr. Alcoa, TN 37701 Next to Aarons.

🎯 Above all else, everything we do and stand for is to help and service others with our D.I.R.E.C.T. Core Values. 🥇

At Mattress Direct, we believe shopping for a mattress should be simple, stress-free, and empowering. Our core values guide everything we do — from how we serve you in the showroom to how we show up in the community. No gimmicks. No pushy sales talk. Just honest guidance and better sleep.

  • D – Driven by Faith, Guided by Purpose & Rooted in Community

  • I – Integrity in every decision — no gimmicks, no hassle

  • R – Respect & Responsibility to every customer we serve

  • E – Empowerment through knowledge — so you can make confident, logical choices

  • C – Clarity & Commitment — easy to understand, easy to trust

  • T – Transformation — helping people improve their lives through better sleep and valuing relationships above transactions

Our Team believes in a relaxed, welcoming shopping experience. From traditional pillow-tops to the latest hybrids and cooling mattresses, Plus add-ons like Adjustable power bases, platform frames, complete beds and furniture, and all kinds of accessories, we’ll help you find exactly what you need—without breaking the bank.

As a proud local business, personalized service is at the heart of what we do. We offer top brands made here in the USA like Sealy Posturepedic, Tempurpedic, Stearns & Foster, MLily, Malouf, Therapedic, Cariloha, and our Local brand, Dutchcraft, made right here in Tennessee.

Local Perks and Care come from a place of community where we live and support our area and the people in it. Discounts are our middle name and we love to give them! We honor our Military, Senior Citizens, Denso Emplyees, Loyal Repeat customers and even first time buyers! We gladly give gift cards and gifts for referrals too!

Enjoy FREE Local delivery on most models, and with our Exclusive 365 Night Comfort Guarantee* & Forever Warranty* you’ll have plenty of time to make sure your new mattress is just right and the piece of mind knowing we got your back! Literally! 🤩 When you visit, we’ve got snacks, bottled waters, and UT games playing on the TV because we know it’s the little things that make a big difference. GB🍊!!

Come by and experience the warmth of a family-owned business that’s been trusted for over 30 years. We can’t wait to welcome you to Mattress Direct, where comfort meets community!

*Select Premium Brands (20 models that qualify)

All others have 120 Night Comfort Guarantee and up to a full 15 year warranty.

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John Mason

John Mason 10 reviews •1 week ago New Excellent customer service and friendly staff. We’re very pleased with our mattress selection and the pricing can’t be beat. I highly recommend them for your next mattress.

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Donna Phillips

6 reviews • 5🌟 2 weeks ago New I purchased a mattress from Mattress Direct 4 years ago, and it is the best mattress I have ever owned! Tyler, Trey, and all if the staff are so helpful and knowledgeable about their products, and they make it easy to walk away from a purchase feeling good about spending money with them! I recently needed to purchase another mattress for a new home, however the other one is still perfectly fine and will be used in another bedroom. As always, the staff made a difference, which will always keep me purchasing mattresses from them. If you are looking for a mattress that will make a difference in your sleep quality, I would recommend

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Susie Frost

21 reviews • 2 photos 3 weeks ago There aren’t enough words to express how grateful our family is to Mattress Direct in Alcoa. When we brought our son, Josh, home on hospice, we needed an adjustable bed and the softest mattress possible to help ease his severe back pain. This family-owned business treated us with so much kindness, compassion, and understanding from the moment we walked through the door. Not only did they help us find exactly what Josh needed, but they also gave us an incredible deal during one of the most difficult times our family has ever faced. They delivered both adjustable bed frames and mattresses and had everything set up in record time so Josh could be comfortable as quickly as possible. The next day, they even came back to lower Josh’s bed after realizing it would make it easier for him to get in and out. That level of care and willingness to go above and beyond is something you just don’t find very often. In a world where customer service can sometimes feel like an afterthought, Mattress Direct reminded us what true compassion looks like. They didn’t just sell us a bed—they helped bring comfort and dignity to our son during hospice care, and that is something our family will never forget. Thank you from the bottom of our hearts. We will recommend Mattress Direct to everyone we know.

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Marcy Ward

Marcy Ward 1 review • 0 photos 3 weeks ago The best! It's a family business so you're talking to someone who really knows what they're talking about. Very friendly along with knowledgeable. Their prices were way lower than the other bed store we looked at. I would encourage everyone to shop here.

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Terms & Conditions

Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING

By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.

Your access to and use of this website, as well as all related websites operated by (Mattress Direct Alcoa) and .com (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

  1. You agree that you will pay for all products you purchase through the Company website. You are responsible for the payment of all fees, such as delivery fees, processing fees on exchanges, as well as Tennessee state sales tax. Prices for products offered by the Company may change at any time, but the Company DOES provide a 15 day price protection or refunds in the event of a price reduction or promotional offering. If a product becomes unavailable following a transaction but prior to your purchase, your sole remedy is a refund, which will be provided. If technical problems, shipping issues, or back ordered items prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either a replacement, loaner or refund of the price paid, as determined by the Company. We do not refund on any products that have been shipped, delivered or excepted. You have an option of an exchange on select items limited to mattresses but NOT including accessories such as pillows, sheets, protectors etc. We offer our exclusive 365 Night Comfort Trial comes with premium mattress purchases only, all others are 120 Nights, with exceptions of closeout, discontinued and/or sold "as is" models, such as floor model closeouts. Those exceptions have an "all sales final" stipulation. Any exchanges must be stain and odor free and there is a $149 processing fee assessed on all exchanges to cover transportation costs. This fee can change at anytime due to increases in fuel and labor costs. There are no exchanges on any adjustable bases, as those are a permanent purchase. If you are opting in for the Free Power Base Event, that promotion is only available with MLily, Therapedic and Malouf brands so any mattress exchanges must be with those brands to recieve full credit on the exchange. If you choose another brand to exchange to, you will recieve a 75% credit to use, due to the promotion being limited.

  2. Our Rewards program is exclusive to our store, and you can cancel your monthly subscrption at anytime. Points are earned as dollars spent. Whenever you purchase an item accessory such as pillows, sheets, protectors, you earn points for every dollar you spend. If you purchase a mattress you earn 10 pts per dollar you spend. (purchase a mattress for $1500 you earn 150 points to use towards your next one) You must have your subscription a minimum of one full year for our "Free Premium Sheets or Pillows every year" and you will receive those on your one year anniversary. If you decide to cancel within the year, the cycle will complete at your one year anniversary and not be renewed. Please email us at mattdirectalcoa@aol.com to cancel and please make sure you give your name, phone number and address in the email. If you have earned points/cash before your cancelation, those can still be used up to 6 months after the final billing cycle.

  3. You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by (Mattress Direct Alcoa) (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.

  4. All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.

  5. All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at (mattdirectalcoa@aol.com). Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.

  6. While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.

  7. When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.

  8. If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.

  9. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.

  10. The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.

  11. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY’S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.

  12. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY’S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. DUE TO THE NATURE OF THE DIGITAL PRODUCT, THERE ARE NO REFUNDS OFFERED.

  13. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

  14. If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable. If you have to cancel your call, please email (mattdirectalcoa@aol.com) with the subject "CALL CANCELLATION- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.

  15. You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such an event, you shall provide the Company with such cooperation as is reasonably requested by the Company.

  16. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

  17. This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Orange County, Florida. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

  18. These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms